What Is Multi-Factor Authentication?
To protect your account and the information stored in Online Services, we use multi-factor authentication (MFA).
Multi-factor authentication adds an additional layer of security to the sign-in process and the authorization of certain actions that, due to their nature, may pose a greater risk to your account, your operations, or our systems.
How Does It Work?
Currently, authentication is completed using a One-Time Password (OTP), which may be sent to:
Your registered email address.
Your registered mobile phone number via SMS.
The OTP is valid for a limited time, can only be used once, and must be entered to complete the authentication process or authorize the applicable action.
When Is Multi-Factor Authentication Enabled?
Multi-factor authentication may be enabled by a legal representative of the company on whose behalf you use our Online Services, or by us as part of our standard security measures.
We may also require multi-factor authentication if we detect unusual activity on your account or activity that may pose a risk to your account, your operations, or our systems. However, we are under no obligation to enable or require multi-factor authentication in any particular case.
To check whether multi-factor authentication is enabled for your account, sign in to your account and go to Settings.